The Company respects your privacy and the protection of your personal data and makes every effort to ensure the security and confidentiality of your personal data and any other information processed on the Website.
Personal data are any information about you that enables to identify, directly or indirectly, you according to a name, surname, personal number, location data, IP address or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity.
The Company processes personal data provided by you or related to the functioning of the Website in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and other legislation regulating the protection of personal data.
In processing your personal data, the Company follows the following principles of personal data processing:
3.1. On the Website, personal data are processed for the purposes of e-commerce, i.e. for the purpose of the conclusion and performance of the agreement, accepting orders and dispatching goods according to your order. This purpose also covers the processing of your personal data when registering on the Website, i.e. the stage of preparation to conclude the agreement. After registering on the Website, you have the opportunity to electronically place orders to the Company and purchase goods on the Website.
The following personal data are processed for this purpose: name, surname, contact data (e-mail address, telephone number), delivery address, information about orders, order history, login data (IP address, login information, activity). Personal data are also processed in order to contact you about completed orders or any other related questions.
Personal data of the representatives of legal persons may be processed on the Website for the purpose of e-commerce. Data provided in a registration form are processed (name, surname, e-mail address and telephone number, delivery address), login data (IP address, login information, activity), also, data related to placed orders, order history. Personal data are also processed in order to contact you about completed orders or any other related questions.
Data for the purpose of e-commerce are stored for three years after the last order or for three years after the registration in case of absence the fact of order, but no longer than the validity of registration.
3.2. To make the use of the Website as simple and user-friendly as possible, we may conduct performance analyses. For this purpose, we may analyse and process your personal data provided in the account and data related to the use of the Website.
3.3.Your personal data may be processed for the purpose of direct marketing
If you have agreed to be notified about individual offers, promotions, discount codes and other news, we will use your e-mail address and telephone number for sending general and/or customised information about goods, services, discounts, offers, competitions, events, news, surveys and other latest information via e-mail, telephone, and we will contact you for these purposes. Collected information will be used only for the afore-mentioned purpose.
To provide general marketing offers, you will get general information; and to provide customised information, we may assign you into categories according to the data provided by you, your orders, order history, your behaviour on the Website.
We may transfer your e-mail address or telephone number to third parties providing specialised services solely for the purpose of sending a newsletter to you or for contacting you by phone.
The retention period of the data processed for the purpose of direct marketing: until the withdrawal of the consent, but no longer than the validity of your registration on the Website.
You can unsubscribe from the newsletter by notifying us about the cancellation of subscription by e-mail firstname.lastname@example.org or by clicking on the below link. You may also unsubscribe from offers by phone: +370 441 55330.
3.4. If you wish to contact us and receive additional information, you may do so by submitting an inquiry on the Company’s Website and indicating your name and e-mail address so that the Company would know the e-mail for providing requested information. Your personal data processed for the purpose of inquiries and handling them will be stored in the Company for as long as necessary to properly analyse information provided by you and reply to your questions, but no longer than for one year.
Moreover, the Company may transfer your personal data to other third parties (data processors) which, on behalf of and according to the instructions of the Company, process your personal data and/or have access to them, e.g. service providers engaging in the development, maintenance and support of information systems and other persons, which help the Company to properly provide services to you, carry out direct marketing. In this case, the Company takes all relevant measures to ensure that engaged data processors would process personal data entrusted to them only for the purposes specified by the Company, would perform only those actions which the Company has commissioned them to perform and would ensure proper organisational and technical measures for the security of personal data.
The Company has the right to transfer your personal data being processed to state authorities and institutions, including courts, in order to properly implement the requirements of legislation. Your personal data may be transferred to persons providing legal services in cases such personal data must be disclosed in order to establish, exercise or defend the rights or legal interests of the Company.
You, as a data subject, have the following rights:
The Website has a function “download data” or “request data”. In the first case, information will be provided on the Website, and in the second case – sent via e-mail you have specified. By using this function, you will receive information that the Company stores about you: your name, surname, e-mail address, information about newsletter subscription, profile creation and any other information. In order to obtain more information about processed personal data, you may use the following contact information to contact us.
The Website also has a function “delete my personal data”, by using this function, data of your account will be deleted, with the exception of the data, which is subject to the retention period as established by legislation.
If you wish to exercise your rights, you may contact the Company via e-mail email@example.com. Please note that in exercising your rights you are obliged to properly confirm your personal identity. Therefore, if you intend to send a request to the Company, you must, under the procedure provided for in legislation, by electronic means of communication, which enable to properly identify you, confirm your personal identity.
The Company will provide requested information free of charge within one month. However, where your requests are manifestly unfounded or excessive, in particular because of their repetitive character, the Company has the right to charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested or refuse to act on the request.
If you believe the Company processes your personal data improperly or implements your rights inadequately or fails to implement your rights, you should, firstly, contact the Company and the Company is ready to handle all problems together with you. If you are not satisfied with the Company’s reply, you also have a right to lodge a complaint with State Data Protection Inspectorate, firstname.lastname@example.org.
JBy using the services provided on the Website, you assume full responsibility for the correctness and accuracy of provided personal data. By providing personal data (e.g. by completing inquiry form), you assume full responsibility for the lawfulness of the provision of your personal data and bear the responsibility for any loss that the Company and/or third parties could incur due to unlawful processing of such personal data.
PIf the personal data or any other related information provided by you changes, you have to immediately change and/or update your personal data or any other related information.
The Company has the right to contact you by phone or e-mail regarding your order or to reply to your inquiry or complaint.
The Company has the right to deny access to the Website if you are under the age of 14 years.
If the Company has doubts regarding the correctness of provided personal data or any other related information, the Company has the right to request the clarification and/or supplement of such data.
The Company has the right to send notifications about any changes to the services provided on the Website and/or conditions thereof, as well as any other information related to the Company’s activity and any information you need to know.
The Company makes all reasonable efforts to ensure the smooth performance of the Website and further functioning thereof, however, it does not undertake to ensure uninterrupted performance of the Website where the performance is influenced by factors beyond the control of the Company.
8.1. The Company uses adequate organisational and technical personal data security measures to protect your personal data from accidental or unlawful disclosure, alteration or any other unlawful action. The afore-mentioned measures are selected taking into consideration the risks associated with your, as a data subject, rights and freedoms.
In this case, the Company ensures strict access control to processed personal data and grants the access only to those employees of the Company that need personal data to perform their functions. In addition, the Company monitors the use of such access granted. The Company ensures the access to the personal data through proper-level passwords and concludes confidentiality agreements with persons having access to your personal data.
Company’s employees having the access to the personal data are introduced to the requirements of personal data protection and ensure the confidentiality of processed personal data.
In order to encrypt personal data and other confidential information, we use standard encryption protocol SSL (Secure Sockets Layer) for online data transfer. Furthermore, we make all efforts to follow all innovations and update technologies to be able to ensure the highest security level of your personal data.
8.2. Even though we make all reasonable efforts to ensure the protection and security of the information you send, we also recommend using private Internet access channel. If you use a public computer or connect through a shared public network, always make sure to log out after the login session and upon completing the order or a session and before leaving the computer, to close all browser windows. Such measures will prevent from obtaining your personal data from the computer you have used.
In addition, it is very important that you do not reveal your passwords to anybody else. Please remember that any person, who is aware of or can see your password, can login to your account at any time as if he/she is the main user. Therefore, it is advisable to have a different password for each online account.
In cases where you are required to create or select a password, we recommend against using usual dictionary words or concepts that are easy to guess, for example, your name, address, date of birth or any other personal data that could be easily determined. Finally, to ensure continuous security, a password should be regularly changed.
For any questions you may have, you can contact the Company via e-mail email@example.com, or by phone +370 441 55330.
To ensure proper performance of this website, sometimes small data files, so called cookies, are recorded on your devise. The same is true for most of major websites.
A cookie is a small text file that your website saves on your computer or mobile device after you visit it. This allows the website to remember your actions or settings (e.g. registration name, language, font size and other display settings) for a certain amount of time and you do not need to re-enter this information every time you visit the website or browse its various webpages.
Strictly necessary cookies are cookies required for proper performance of the Website. They enable you to use certain functions of the Website, for example, secure connection to the account created on the Website.
Analytics/performance cookies help to collect data about the number of users using the Website, the content chosen during browsing sessions and any other information required for the improvement of the performance of the Website.
Functionality cookies are used for the recognition of the user who uses the Website repeatedly. They help to personalise the content of the Website, save selected settings, etc.
Advertising/third party cookies help to customise the information about the use of the Website for the provision of advertisements or any other targeted information that could be of interest to the user.
Google Analytics and Hotjar cookies help the Company to monitor website traffic and users’ actions on the website. The Company uses such data to analyse user behaviour and improve user experience.
PrestaShop cookie is used to maintain website functionality and enables website controller to link your actions with browser session, which starts and ends when you open or close browser window.
Website advertising analytical services Google AdWords and Adform are used to track conversions. Every time the website user clicks on an advertisement, Google AdWords and Adform upload a conversion tracking cookie into user’s hard disk (also called conversion cookie). Google AdWords and Adform provide non-identifiable information about you and your browsing habits for the purposes of remarketing.
Facebook advertising cookies allow advertising based on the webpages visited, preferences made. In this way, the efficiency, performance quality of online marketing are measured in order to assess the effectiveness of advertising and provide targeted and relevant advertisements in collaboration with advertisers.
Cookies are uploaded on your device after you visit our website. It should be mentioned that in case you disable cookies on your browser, certain functions of the website may be partially or fully unavailable.
Company’s employees responsible for the analysis of data and improvement of the website have the access to statistical data about the visitors of the Company.
TMoreover, Company’s partners providing website content management tools or hosting services may have the access to technical records.
Google Analytics tool is provided by the company Google Inc. (USA), thus, it also has the access to statistical data collected using this tool. Google Inc. has undertaken to comply with the requirements of EU-U.S. Privacy Shield ensuring that the service provider meets the requirements of EU privacy standards. Such supplier is also subject to contractual obligations to ensure privacy. More information is available here: https://www.google.com/analytics/terms/dpa/dataprocessingamendment_20160909.html.
Partners Google AdWords, Adform, Hotjar, Facebook and PrestaShop have the access to these cookies.
The Company uses collected data for up to three years.
Usually, cookies are valid for a short period of time depending on the type of cookie (during a session, for one minute, hour, week or month), however, in certain cases, it may be valid up to five years.
By contacting the Company via e-mail firstname.lastname@example.org or at any other specified contacts of the Company, you may exercise your rights, including those related to the processing of the personal data by using cookies. You should submit an application together with an identity document or under the procedure provided for in legislation, via electronic means of communication enabling proper identification of the person upon verifying your identity.
In certain cases, you may have a right to obtain the restriction of the processing of your personal data or object to the processing of your personal data.
At your request, your personal data will be erased. The Company will save only the copies of information that is necessary to protect legitimate interests of third parties, comply with the obligations imposed by state authorities, settle disputes or identify interruptions.
You may delete all cookies on your device. In addition, in most browsers, you may set them to block cookies. However, if you do this, every time you visit the website you may need to manually set preferred settings. Also, certain services and functions may be unavailable. You may, at any time, manage and/or delete cookies. In most browsers, you may prevent them from saving cookies.
Most browsers allow you to:
If you chose to delete cookies, do not forget that all set preferences will be also removed. In addition, after blocking all cookies, certain websites (including our website) will not function properly or will be unavailable. For these reasons, we do not recommend disabling cookies when you use our website.
Technology “Do Not Track” enables the visitors to send a request not to track them on the websites for any purposes, inter alia, for analysis, advertising and the needs of social platforms. How to turn on “Do Not Track” in your browser:
or by visiting:
If you believe that your rights to privacy were violated, you may contact the Company via e-mail email@example.com. You may also lodge a complaint with State Data Protection Inspectorate or refer to a court.